PrivacyPolicy

Privacy Policy

Last Updated: April 2025

This Privacy Policy outlines how Tech Equity ("we," "our," or "us") collects, uses, discloses, and protects the personal information and data provided by our clients, website visitors, and users of our client portal.

1. Information We May Collect and Process

Tech Equity collects information in several ways, which can include:

• Information You Provide: This includes personal information you or your employer (our customer) share with us directly.
• Information from Public Sources: We may gather publicly available information from databases, publications, search engines, and social media.
• Information from Partners and Third Parties: Our partners and third parties may provide us with data.
• Passive Website Collection: When you interact with our website, we may collect the following types of information:

• Personal Identifiers: Name, business address, business email, social media handles, telephone numbers, IP addresses, online identifiers, and account names.
• Commercial Information: Details about your customer history, product or service interests, and customer profiles.
• Internet and Electronic Activity: Data related to your device, website interaction, browser details, operating system, referring pages, browsing and search history, non-precise location data, and user behaviour.
• Professional Information: Name of your current employer and position.
• Cookies and Tracking Technologies: We use cookies and tracking technologies on our website, including Google Analytics, which collects information about how you use our site. Please see our Cookie Policy for more details.
• Other Requested Information: We may request your name, email, or mailing address for contests, promotions, surveys, or additional services. We will always explain the purpose and request your consent for any use beyond the initial purpose.

• Chat Communications: If you use our chat features, we may monitor and retain those chat communications for quality and service improvement purposes. Tech Equity does not process sensitive personal information on our website(s).

2. How We Use Your Information

By law, we process your data in a lawful, fair, and transparent manner. We rely on the following legal bases to process personal data, depending on the nature of the data and its intended use:

• Our Legitimate Interests: We process data when it aligns with our legitimate business interests.
• Legal Compliance: We process data when required to comply with the law.
• Your Consent: We seek your consent for specific data processing activities.
• Contractual Obligations: We process data to fulfil our contract with you, such as providing your user account.

It is important to note that we do not collect any 'special categories' of personal data as defined by the GDPR (European Union)."

3. Data Security

We place a strong emphasis on data security and employ rigorous measures to safeguard against unauthorised access, unauthorised alteration, disclosure, or destruction of your data. We have a strict access control policy that limits access to personal information to our trusted employees, contractors, agents, and authorised third parties. These individuals are granted access on a need-to-know basis and are bound by strict confidentiality obligations. When their specific need to access your personal information expires, their access is promptly revoked.

Furthermore, please be aware that, as detailed in the 'How we communicate with you’  section, we may share your contact information with our partners for marketing purposes. Rest assured that our partners are also bound by confidentiality and data protection agreements to ensure the security and privacy of your information.

4. Data Integrity

We are committed to maintaining the integrity of personal information. We process personal information exclusively for the purposes for which it was originally collected, and always in strict accordance with this Privacy Policy or any pertinent service-specific privacy notice. To guarantee the highest level of data integrity, we conduct ongoing reviews of our data collection, storage, and processing practices.

These reviews serve to ensure that we only collect, store, and process the personal information necessary to deliver and enhance our services or as otherwise permitted by this Privacy Policy and applicable law(s). Our dedication to data integrity underscores our commitment to protecting your information and upholding your privacy.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers who assist us in providing our services.

We may need to process your data or share your personal information in the following situations:

I. Service Providers and Consultants:

• We share your data with third-party vendors, service providers, consultants, contractors, or agents who help us perform services, including but not limited to IT maintenance, software applications (e.g., Google Workspace), data analysis, customer service, and online activity analysis. We may allow selected third parties to use tracking technology to improve your online experience.
• We use service providers for website management, payment processing, marketing communications, and more.
• These third-party providers are prohibited from using your personal data for their own purposes.

II. Legal and Business Obligations:

• We may share personal data with public authorities, law enforcement agencies, and organisations as legally required, including tax authorities, auditors, and inspection authorities.
• We share data with our affiliated companies and business partners to offer specific products, services, or promotions.
• In the context of business transactions, we may share or transfer data with potential acquirers, their auditors, and consultants during mergers, asset sales, or acquisitions.

If you have any questions about how we share your data, please contact us.

6. How we communicate with you

We communicate with you primarily through email and notifications on our website. Here's how we use email to interact with you:

1. Welcome and Engagement Messages: After your registration, we send you messages to help you get the most out of our services and keep you informed about new features.
2. Service Messages: We may send you messages regarding service availability, security, and other essential updates about our products and services.
3. Promotional Emails: These emails may contain information about us or our business partners' promotions. You can always change your email and contact preferences or other personal information by following the instructions at the end of this policy under "Your Privacy Rights: Opting Out of Marketing and Managing Your Information."

If we ever intend to use your information for a purpose different from its original collection, we will request your consent before doing so.

As a reseller of products like Google, we may share your contact information with them and our partners for marketing purposes. However, we never sell, rent, or share your email address with third parties without your consent. We offer tools to allow you to opt out of marketing communications from us and certain data transfers. For more details, please refer to the "Your Privacy Rights: Opting Out of Marketing and Managing Your Information" section of this Privacy Policy.

7. Duration for keeping personal data

We retain your information for as long as needed to fulfil the purposes outlined in this privacy policy, unless required by law (e.g., tax, accounting, or legal requirements).

In no case will we keep your personal information for more than 90 days after your last contact with us through the website, unless we enter into further negotiations or an agreement with you. When we no longer have a legitimate business need to process your data, we will either delete it or anonymize it. If deletion is not immediately possible (e.g., due to data stored in backup archives), we will securely store and isolate your data until deletion becomes feasible.

If you have any questions or concerns about the retention of your information, please contact us at admin@techequity.cloud.

8. Your Rights

You have the right to access, correct, or delete your personal information. You may also choose not to provide us with certain information.

You have the following rights:

• Access: You can request a copy of your personal data.
• Correction: If there are errors in the data we have about you, you can ask us to correct it.
• Deletion: In accordance with applicable privacy laws, you can request the deletion of your personal data from our records, with certain exceptions.
• Restriction: You can request the restriction of processing in specific circumstances, like when you dispute the accuracy of your data.
• Portability: In some situations, we can provide you with a copy of your data in a portable format.

You also have the right to:

• Object:

• At any time, you can object to the processing of your personal data for direct marketing purposes.
• In certain cases, you can object to the ongoing processing of your data, especially when we process it based on our legitimate interests.

If we rely on your consent for using your personal data, you can withdraw your consent at any time. However, in some cases, if you withdraw consent, it may impact the services we can provide to you.

For more details on your rights and to exercise them, please contact us via email or mail.

9. Collecting information from minors

We do not intentionally request data from or promote our services to individuals under 18 years of age. By using our services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor who is using our services with your consent. If we discover that we have unintentionally collected personal information from users under 18 years of age, we will take reasonable steps to promptly remove such data from our records. If you are aware of any data we have collected from children under the age of 18, please contact us at admin@techequity.cloud

10. Changes to this Privacy Policy

Our Privacy Policy is effective as of the date mentioned at the top of this page. We may occasionally update our Privacy Policy. When we do, we'll post any changes here to keep you informed about what information we collect, how we use it, and when we share it. If we make significant changes that affect how we use your personal information, we'll notify you by (i) posting the updated policy here with a reference to the changes or (ii) sending you an email or a similar message about the updates. We encourage you to check back regularly and review any potential changes. Your continued use of our websites will be governed by the terms of the latest Privacy Policy.

Please send any questions about our Privacy Policy to admin@techequity.cloud and put “Privacy Policy” in the subject line.